Privacy Policy

1. General provisions

1.1. This Privacy Policy sets out howSIA SR LOGISTICS, reg. No.40203462776(hereinafter –Data controller), collects, processes, and stores personal data that the online storeMIXO.LVobtains from its customers and website visitors (hereinafter –Data subjectorYou).

1.2. Personal data is any information about an identified or identifiable natural person. The processing of personal data includes any operations with personal data, including collection, registration, storage, use, transfer, deletion, or destruction.

1.3. The data controller processes personal data in accordance with the applicable laws of the Republic of Latvia and the European Union, ensuring data security and confidentiality.

2. Collection, processing, and storage of personal data

2.1. The Data Controller collects personal data using the online storewww.mixo.lv, email, phone, and other communication channels.

2.2. By using the online storeMIXO.LVand submitting your personal data, you confirm that you have read this Privacy Policy and agree to the processing of your personal data for the purposes specified therein.

2.3. The data subject is responsible for the truthfulness, accuracy, and relevance of the provided personal data. The data subject is obliged to immediately inform the Data Controller of any changes to the provided data.

2.4. The Data Controller is not responsible for any losses resulting from the provision of inaccurate or false personal data.

3. Processing of personal data

3.1. The Data Controller may process the following personal data:

• first name, last name;

• contact information (email address, phone number);

• delivery address;

• order and transaction data (ordered goods, prices, invoices, payment status);

• any other information you provide when placing an order or contacting us.

3.2. The data controller has the right to verify the accuracy of the submitted data using publicly available registers.

3.3. The legal basis for the processing of personal data is Article 6(1) of the Regulation (EU) 2016/679 of the European Parliament and of the Council:

• a) point – Consent of the data subject;

• b) point – Performance of a contract;

• c) point – Compliance with a legal obligation;

• f) point – Legitimate interests of the data controller.

3.4. Personal data is stored as long as:

• it is necessary for the purposes of data processing;

• there is a legal obligation to retain it (for example, for accounting purposes);

• the consent of the data subject is in effect.

After the termination of these conditions, personal data is deleted or anonymized.

3.5. Personal data may be transferred:

• to accounting service providers;

• to courier services and logistics partners;

• to state and law enforcement authorities in cases specified by regulatory acts.

⚠️ MIXO.LVpayment is made in advance after the invoice, therefore third-party payment platforms are not used for payment processing.

3.6. The data controller ensures appropriate technical and organizational measures for the protection of personal data against unauthorized access, disclosure, or destruction.

4. Rights of the data subject

4.1. You have the right to:

• access your personal data and receive information about its processing;

• request the correction of personal data;

• request the deletion of personal data if its storage is no longer justified;

• withdraw the consent given;

• restrict the processing of personal data;

• submit a complaint to the Data State Inspectorate.

4.2. Requests for the exercise of your rights can be submitted by writing to the email:
support@mixo.lv

5. Final provisions

5.1. This Privacy Policy has been developed in accordance with the General Data Protection Regulation (EU) 2016/679 and the regulatory acts of the Republic of Latvia.

5.2. The data controller has the right to make changes to the Privacy Policy at any time. The updated version is published on the websitewww.mixo.lvand comes into effect at the time of publication.